Easy Gold Loan

GoGlitter Avenues Private Limited (“GoGlitter”) is committed to protecting your privacy. This Privacy Policy familiarizes you with our privacy practices relating to the personal information we collect when you use or access our products, services, features, or content through any website, application, or other service (namely “GoGlitter Services”), even if you have not opened a GoGlitter account or visited our websites www.Glitter-india.com or our mobile application (“GoGlitter”). We may, in our sole discretion, make changes to this Privacy Policy from time to time by posting a revised version at Glitter-india.com/about/privacy. If we make any material changes to our App or Website, we will notify you by email (as listed in your account profile) or by means of a notice on glitter-india.com/about/privacy prior to the change becoming effective.

 
What information does GoGlitter collect/store?
 
If you use or access the GoGlitter Services, or open a GoGlitter account, we may collect/store the following information for the purpose of providing GoGlitter Services to you:
  1. Contact information, such as your name, address, phone, email, date of birth and other similar information.
  2. Financial information, such as your full bank account number if you choose to use it with the GoGlitter Services.
  3. Detailed personal information, such as Permanent Account Number.
  4. GoGlitter only facilitates collection of Biometric information to verify your unique Aadhar number. We do not store your biometric credentials and adhere to norms specified by UIDAI.
  5. Information from your smartphone as per the relevant policies of App Store. You authorize GoGlitter to have access to this information and you agree that GoGlitter may collect and use this information in accordance with this Privacy Policy.
  6. Other personal information provided by third parties such as credit bureaus and identity verification services.
  7. Your photo or “avatar” if you choose to add one to your GoGlitter profile. Other users of the GoGlitter Services may be able to view your photo. You may remove your photo or change it at any time in your account settings.
  8. Information that you provide to GoGlitter when interacting with our customer support team or other team members via phone, email, online form, or other correspondence.
  9. Personal information stored with third parties that you choose to provide to GoGlitter, such as social media account information and your social media contacts. By linking your third-party accounts or using third party sign-in services, you authorize GoGlitter to have access to this information and you agree that GoGlitter may collect and use this information in accordance with this Privacy Policy.
  10. Personal testimonial information or endorsements that you voluntarily provide to us and which we may display with your name on the GoGlitter Sites with your consent. To update or delete your testimonial, contact us at support@easygoldloan.com.
  11. We also collect the following information (“Web Browser Information”) from your device when you use the GoGlitter Services: your IP address, the type of device you use, your device identifier, your operating system version, the type of browser you use and the URL that you came from and the next URL that you visit.
  12. We also collect the following information (“Mobile App Information”) from your device when you use the GoGlitter Services: your device id, the type of device you use, your device identifier, your operating system version, and the referrer URL or App that you came from.

How does GoGlitter use the personal information that it collects?

We use your personal information to:
  1. Provide the GoGlitter Services to you.
  2. Notify you about your account activity.
  3. Process transactions and collect fees.
  4. Provide customer support and resolve disputes.
  5. Verify your identity and account information.
  6. Identify, prevent, and report potentially prohibited, fraudulent, or illegal activities.
  7. Customize and improve your GoGlitter experience and the GoGlitter Services.
  8. Contact you at your telephone number by voice or SMS to validate the telephone number or your GoGlitter account.
  9. Notify you about important changes to the GoGlitter Services and/or GoGlitter’s terms and conditions.
  10. Provide you with news, offers, and information about the GoGlitter Services based on your communications preferences.
  11. Any other purpose that we disclose to you in the course of providing the GoGlitter Services to you.
  12. Checks your eligibility for various loan products including but not limited to unsecured loans, and gold loans.
  13. How does GoGlitter share my personal information?
 
We may share your personal information as follows:
 
GoGlitter shares information about you when:
  1. You apply for a loan
  2. When you are involved in a transaction with another GoGlitter user or a financial institution.
  3. With third parties to provide, maintain, and improve the GoGlitter Services (and not for these third parties’ own purposes), including fraud prevention, identity verification, analytics, customer relationship management, marketing services, and financial institutions and other partners that are part of the payment process.
  4. With third parties upon your request. For example, you may ask GoGlitter to confirm your status as a GoGlitter user with a third-party merchant.
  5. If we believe disclosure is reasonably necessary to comply with any applicable law, legal process, or government request; to investigate or bring legal action against someone who may be violating our rights, our terms and conditions, or the rights of others; or to protect the safety and security of GoGlitter, our users, or the public.
  6. With a third party if we are involved in a merger, acquisition, or sale of all or a portion of our stock or assets. If this occurs, you will be notified of any change to this Privacy Policy, as well as any choices you may have regarding your personal information.
  7. We may share aggregated, non-personally identifiable information with third parties.
  8. Other than as stated in this Privacy Policy, GoGlitter does not disclose or sell any of your personal information to third parties without your consent. Please note that third parties, such as merchants that you pay and third-party websites that you visit, have their own privacy policies. GoGlitter is not responsible for the policies and practices of such third parties.

How does GoGlitter use cookies and web beacons?
 
Cookies and web beacons are technologies that GoGlitter and our third-party service providers use to collect Web Browser Information in order to track how the GoGlitter Sites and GoGlitter Services are used. Cookies are small data files that are stored on your computer’s hard drive and web beacons are tiny graphics embedded on web pages. These technologies allow us to: provide you with a personalized experience by recognizing you when you return to the GoGlitter Sites; better understand our users by tracking how they use the GoGlitter Services; improve the design and content of the GoGlitter Sites by tracking how users interact with the GoGlitter Sites; and identify and prevent fraudulent activity. We may link Web Browser Information to any personal information that you submit while on the GoGlitter Sites. Our third-party service providers may use cookies and web beacons to provide analytics services to GoGlitter, or to serve you advertisements in connection with the GoGlitter Services.
The GoGlitter Sites include social media features that allow you to “Like” or share content on third party sites. These features may be hosted by the third-party sites or the GoGlitter Sites, and may collect your IP address, the GoGlitter Site page you are visiting, and may set a cookie to enable the feature to function. You can change your browser settings to refuse cookies, but this may interfere with your use of the GoGlitter Sites. Third parties with whom we partner to provide some content such as video clips, use Flash cookies which cannot be removed using your browser settings. To learn how to manage your Flash cookie preferences, visit the Flash Player Settings Manager Help page here.
This Privacy Policy does not apply to third party cookies, web beacons, social media features and widgets (such as the Facebook Like button), or other tracking technologies used by third parties. GoGlitter is not responsible for the privacy policies and practices of such third parties.
 
How do I opt-out of receiving promotional emails from GoGlitter?
 
If you prefer not to receive promotional emails from GoGlitter, click on the unsubscribe link at the bottom of any promotional email that we send you to remove your email address from future promotional email campaigns. If you have difficulty with the unsubscribe process, contact us at support@easygoldloan.com .
 
What security precautions does GoGlitter take to protect me?
 
We have security measures in place to protect your personal information, including the use of industry-standard data encryption technology and internal policies and restrictions regarding the storage of and access to your personal information. If you would request to destroy your data provided to us, we do the same with industry set compliance and best practice standards. Please note that no data transmission over the Internet or method of electronic storage can be guaranteed to be 100% secure. GoGlitter ensures that data is collected and stored in a secured environment. In case of data deletion request, please contact our customer support team via email at support@easygoldloan.com .
 
How does GoGlitter act in case of a Security Breach?
 
In case of a data breach, GoGlitter investigates the extent of the breach, takes necessary actions to minimize the breach and informs the relevant stakeholders on the same within the timeframe notified by the regulatory bodies. Please contact our customer support team via email at support@easygoldloan.com for more information.
 
How do I update my information?
 
If your personal information changes, you can update or correct it in your account settings by logging into your account in the GoGlitter App.We will retain your information for as long as your account is active or as needed to provide you the GoGlitter Services. If you wish to close your account or request that we no longer use your information to provide you the GoGlitter Services, contact us at support@easygoldloan.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our terms and conditions.
 
Privacy of children
 
GoGlitter is a general audience website. GoGlitter does not knowingly collect any personal information from anyone under the age of 18.
 
What are the data privacy rights provided by GoGlitter?
 
GoGlitter provides you the right to deny your consent for use of specific personal data by GoGlitter, restrict disclosure of your personal data to third parties, limit data retention and an option to revoke your consent already granted to collect personal data by GoGlitter. The rights granted herein are subject to your use of GoGlitter Services and any regulatory or legal requirement and in some circumstances GoGlitter may not be able to honor your request to exercise any of the rights mentioned herein above. In event GoGlitter agrees to honor your request with respect to any of the rights mentioned herein above, this may result in non-availability of any or all GoGlitter Services to you. You may exercise your rights by reaching out to us at support@easygoldloan.com. and our team will assist you.
 
Public Forums
 
The GoGlitter sites may offer publicly accessible blogs or community forums, which may require creation of an account with a third party. Any information you provide in these areas may be visible to the public, so we recommend that you avoid disclosing personal information. To request removal of your personal information from these areas, contact us at support@easygoldloan.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
 
Contacting Us
 
If you have any questions regarding the GoGlitter Privacy Policy, please contact us at support@easygoldloan.com.