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Terms & Conditions

Thanks for using our products and services (“Services”).

The Services are provided by GoGlitter Avenues Private Limited. (“Hereinafter refer to as Us, GoGlitter, We, Our”).

By using our Services, you are agreeing to these terms. Please read them carefully for your reference and understanding.

Our Services may include multiple products and services, so sometimes additional terms and requirements specific to these products or services (E.g.: age requirements) may apply. Additional terms will be available with the relevant Services, and those additional terms become part of your agreement with us if you use those Services.

In so far as our dependency on Amazon Web Services (AWS) is concerned, users are hereby notified that their utilization of this service entails compliance with AWSs terms of use and ancillary policies. By accessing our platform, users explicitly acknowledge and agree to adhere to the terms and conditions stipulated by AWS, which govern their use of the underlying infrastructure and services provided by AWS.

In instances where third-party services are utilized, the assignment of liability is contingent upon the terms and conditions delineated by the respective third-party service providers. This is exemplified, for instance, in engagements with cloud server providers such as AWS or Azure, wherein the assumption of liability is explicitly governed by the stipulations articulated in their respective terms and conditions.

The GoGlitter site, apps, products and services (collectively, the “Service”) are operated by GoGlitter Avenues Pvt. Ltd., a private limited company registered under Companies Act 2013. By accessing or using our mobile app GoGlitter or the website at glitter-india.com, including any subdomain thereof (the “Site”), you (the “User”) signify that you have read, understand and agree to be bound by these terms of use (“Terms of Use”), regardless of whether or not you are a registered member of the service. In addition to these Terms of Use, you may enter into other agreements with us or others that will govern your use of the Service or related services offered by us or others. If there is any contradiction between these Terms of Use and another agreement you enter into applicable to specific aspects of the Service, the other agreement shall take precedence in relation to the specific aspects of the Service to which it applies.

“Users” means anyone who accesses and/or uses our service(s). The terms are applicable to all Users, all financial institutions, or business and other entity Users specifically, or where the context otherwise requires, “Users” shall be deemed to include any business or other entity on behalf of which the Site or Service is accessed by any other Use

“you” shall be deemed to include any such business or other entity and any person acting on behalf of any such business or other entity in connection with the use of the Site or Service.

Changes to these Terms of Use

We may make changes to these Terms of Use from time to time. If we do this, we may post the changed Terms of Use on the Site and will indicate at the top of this page along with the date the Terms of Use were last revised. You understand and agree that your continued use of the Service or the Site after we have made any such changes constitutes your acceptance of the new Terms of Use.

Termination of Accounts

The company reserves the right to terminate affiliate accounts for violation of these policies or any relevant Indian laws.

Affiliates retain the right to terminate their partnership at any time, provided a written notice is submitted.

TERMS APPLICABLE TO ALL USERS: ELIGIBILITY, LICENSE AND REPRESENTATIONS

RBI Disclaimer:

Reserve Bank of India does not accept any responsibility or guarantee about the present position as to the financial soundness of the company or for the correctness of any of the statements or representations made or opinions expressed by the company and for discharge of liability by the company. Neither is there any provision in law to keep, nor does the company keep any part of the deposits with the Reserve Bank and by issuing the Certificate of Registration to the Company, the Reserve Bank neither accepts any responsibility nor guarantee for the payment of the deposits amount to any depositor.

Eligibility: General: This Site is intended solely for Users who, are eighteen (18) years of age or older, and any registration by, use of or access to the Site by any person under 18 is unauthorized, unlicensed and in violation of these Terms of Use.

By using the Service or the Site, you represent and warrant that, you are authorised with respect to age and are of age 18 or above and agree to abide by all the terms and conditions of the terms of use as listed here. In case of violation of any terms or conditions, it shall result into termination or breach of covenants mentioned here and which shall similarly attract legal or penal damages as the case may be under relevant legislation of the appropriate jurisdiction as applicable.

GoGlitter is a technology service provider, and we facilitate application/processing/disbursal and closure of loans.

Proprietary Rights in Site Content; Limited License

All content on the Site, including but not limited to designs, text, graphics, pictures, video, information, software, music, sound and other files, and their selection and arrangement (the “Site Content”), are the proprietary property of the Company with all rights reserved. No Site Content may be modified, copied, distributed, framed, reproduced, republished, downloaded, displayed, posted, transmitted, or sold in any form or by any means, in whole or in part, without the Company prior written permission, except as provided in the following sentence and except that the foregoing does not apply to your own User Content (as defined below) that you legally post on the Site.

Provided that you are eligible for use of the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Site Content solely for your use in connection with your use of the Site or Service, provided that you keep all copyright or other proprietary notices intact. Except for your own User Content (as defined below), you may not republish Site Content on any Internet, Intranet or Extranet site or incorporate the information in any other database or compilation, and any other use of the Site Content is strictly prohibited. Any use of the Site or the Site Content other than as specifically authorized herein, without the prior written permission of the Company, is strictly prohibited and will terminate the license granted herein. Such unauthorized use may also violate applicable laws including without limitation copyright and trademark laws and applicable communications regulations and statutes. Unless explicitly stated herein, nothing in these Terms of Use shall be construed as conferring any license to intellectual property rights, whether by estoppel, implication or otherwise. This license is revocable by us at any time without notice and with or without cause.

Restrictions on Data Collection/Termination

Without our prior consent, you may not:

  • use any automated means to access this Site or collect any information from the Site (including, without limitation, robots, spiders, scripts or other automatic devices or programs);
  • frame the Site, utilize framing techniques to enclose any Content or other proprietary information, place pop-up windows over this Site&s pages, or otherwise affect the display of this Site&s pages;
  • engage in the practices of “screen scraping,” “database scraping” or any other activity with the purpose of obtaining content or other information; or
  • use this Site in any manner that violates applicable law or that could damage, disable, overburden, or impair this Site or interfere with any other party&s use and enjoyment of this Site.
  • We may terminate, disable or throttle your access to, or use of, this Site and the Services for any reason, including without limitation, if we believe that you have violated or acted inconsistently with any portion of these Terms of Use.

User Representations and Warranty

1. You represent, warrant and agree that no materials of any kind submitted through your account or otherwise posted or shared by you through the Service will violate or infringe upon the rights of any third party, including copyright, trademark, privacy, publicity or other personal or proprietary rights; or contain libelous, defamatory or otherwise unlawful material.

2. You are 18 or above and you agree to and will abide by all of the terms and conditions of these Terms of Use. If you violate any of these Terms of Use, or otherwise violate an agreement between you and us

3. You further agree not to harvest or collect email addresses or other contact information of Users from the Service or the Site by electronic or other means for the purposes of sending unsolicited emails or other unsolicited communications.

4. You agree not to use automated scripts to collect information from the Service or the Site or for any other purpose. You further agree that you may not use the Service or the Site in any unlawful manner or in any other manner that could damage, disable, overburden or impair the Site. In addition, you agree not to use the Service or the Site to:

  • upload, post, transmit, share, store or otherwise make available any content that we deem to be harmful, threatening, unlawful, defamatory, infringing, abusive, inflammatory, harassing, vulgar, obscene, fraudulent, invasive of privacy or publicity rights, hateful, or racially, ethnically or otherwise objectionable;
  • except where authorized by the Company, register for more than one User account, register for a User account on behalf of an individual other than yourself, operate a User account on behalf of or for the benefit of any person who is not eligible to register for or operate a User account in their own name, or register for a User account on behalf of any group or entity (other than approved investment accounts opened on behalf of legal entities or accounts opened for purposes of participating in our Business and Small Enterprises loans);
  • impersonate any person or entity, or falsely state or otherwise misrepresent yourself, your age or your affiliation with or authority to act on behalf of any person or entity.
  • upload, post, transmit, share or otherwise make available any unsolicited or unauthorized advertising, solicitations, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation.
  • upload, post, transmit, share, store or otherwise make publicly available on the Site any private information of any third party, including, without limitation, addresses, phone numbers, email addresses, Social Security numbers and credit card numbers.
  • solicit personal information from any person under 18 or solicit passwords or personally identifying information for commercial or unlawful purposes from any User.
  • upload, post, transmit, share or otherwise make available any material that contains software viruses, or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
  • intimidate or harass another User;
  • upload, post, transmit, share, store or otherwise make available content that would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party, or that would otherwise create liability or violate any local, state, national or international law;
  • use or attempt to use another&s account, service or system without authorization from that person and the Company, or create a false identity on the Service or the Site; or
  • upload, post, transmit, share, store or otherwise make available content that, in the sole judgment of the Company, is objectionable or which restricts or inhibits any other person from using or enjoying the Site, or which may expose the Company or its Users to any harm or liability of any type.The Company may terminate your account, delete your profile and data and/or prohibit you from using or accessing the Service or the Site (or any portion, aspect or feature of the Service or the Site), at any time in its sole discretion, with or without notice, including without limitation, if it believes that Users have breach any terms and conditions including the representations and warranties mentioned above.

User Content Posted on the Site, If any:

You are solely responsible for the personal or business information, photos, profiles, messages, notes, text, information, music, video, contact information for you or others, advertisements or other content that you upload, publish, provide or display (hereinafter, “post”) on or through the Service or the Site, or transmit to or share with other Users (collectively the “User Content”). It is against the Terms of Use to contact members directly or to attempt to enter into any lending transactions with members outside of the Service. You understand and agree that the Company may, but is not obligated to, review and delete or remove (without notice) any User Content in its sole discretion, including without limitation, User Content that in the sole judgment of the Company violates these Terms of Use, might be offensive or illegal, or might violate the rights of, harm, or threaten the safety of, Users or others.

By posting User Content to any part of the Site, you automatically grant, and you represent and warrant that you have the right to grant, to the Company an irrevocable, perpetual, non-exclusive, transferable, fully paid, worldwide license (with the right to sublicense) to use, copy, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part) and distribute such User Content for any purpose on or in connection with the Site or the promotion thereof, to prepare derivative works of, or incorporate into other works, such User Content, and to grant and authorize sublicenses of the foregoing. You may remove your User Content from the Site at any time. If you choose to remove your User Content, the license granted above will not expire.

ALL USERS: CONSENT TO ELECTRONIC TRANSACTIONS AND DISCLOSURES

Because GoGlitter also operates on the Internet, it is necessary for you to consent to transact business with us online and electronically. As part of doing business with us, we need you to consent to our giving you certain disclosures electronically, either via our Site or to the email address you provide to us. By agreeing to the Terms of Use, you agree to receive electronically all documents, communications, notices, contracts, and agreements arising from or relating to your use of the Site and Service, including any loans you may request or receive, your use of this Service, and the servicing of your loan, if funded. The decision to do business with us is yours. This document informs you of your rights concerning Disclosures.

Electronic Communications.

Any Disclosures will be provided to you electronically either on our Site or via electronic mail to the verified email address you provided. If you require paper copies of such Disclosures, they can be provided at nominal additional cost. A request for a paper copy of any Disclosure will not be considered a withdrawal of your consent to receive Disclosures electronically. We may discontinue electronic provision of Disclosures at any time in our sole discretion.

Scope of Consent.

Your consent to receive Disclosures and transact business electronically, and our agreement to do so, applies to every transactions to which such Disclosures relate, whether between you and GoGlitter or its partners. Your consent will remain in effect for so long as you are a User and, after termination , will continue until such a time as all Disclosures relevant to transactions that occurred while you were a User have been made.

Consenting to Do Business Electronically

Before you decide to do business electronically with GoGlitter and its financial partner institutions, you should consider whether you have the required hardware and software capabilities described below.

Hardware and Software Requirements

In order to access and retain Disclosures electronically, you must satisfy the following computer hardware and software requirements: access to the Internet; an email account and related software capable of receiving email through the Internet; supported Web browsing software (Chrome version 40.0 or higher, Firefox version 35.0 or higher, Internet Explorer version 9.0 or higher, or Safari version 8.0 or higher); and hardware capable of running this software. You are also required to have a smartphone capable of running the GoGlitter app.

TRAI Consent

You expressly consent to receiving calls and messages, including auto dialled and pre-recorded message calls, and SMS messages (including text messages) from us, our affiliates, agents, and others calling at their request or on their behalf, at any telephone numbers that you have provided or may provide in the future (including any cellular telephone numbers). Your cellular or mobile telephone provider will charge you according to the type of plan you carry.

Additional Mobile Technology Requirements

If you are accessing our site and the Disclosures electronically via a mobile device (such as a smart phone, tablet, and the like), in addition to the above requirements you must make sure that you have software on your mobile device that allows you to print and save the Disclosures presented to you during the application process. These applications can be found for most mobile devices in the device&s respective “app store”. If you do not have these capabilities on your mobile device, please access our site through a device that provides these capabilities.

Withdrawing Consent

You may withdraw your consent to receive Disclosures electronically by contacting us at the address below. However, once you have withdrawn your consent you will not be able to post loan requests on our Site. If you have a pending loan request on our Site, we will terminate it and remove it from our system. If you have already received a loan, all previously agreed to terms and conditions will remain in effect, and we will send Disclosures to your verified home address provided during registration

How to Contact Us regarding Electronic Disclosures

You can contact us via email at support@GoGlitter-india.com.
If you are an individual User, you will keep us informed of any change in your email or home mailing address so that you can continue to receive all Disclosures in a timely fashion.
If your registered email address changes, you must update your profile on the service. You also agree to update your registered residence address and telephone number on the Site if they change.
If you are a business or entity User or are acting on behalf of a business or entity, you will keep us informed of any change to your email address, telephone number and primary business address, as discussed under “Terms Applicable to Business and Other Entity Users” below.
You will print a copy of this Agreement for your records, and you agree and acknowledge that you can access, receive and retain all Disclosures electronically sent via email or posted on the Site.

You will print a copy of this Agreement for your records, and you agree and acknowledge that you can access, receive and retain all Disclosures electronically sent via email or posted on the Site.

TERMS APPLICABLE TO INDIVIDUAL USERS

Registration Data; Account Security

In consideration of your use of the Site, you agree to:

  • provide accurate, current, and complete information about you as may be prompted by any registration forms on the Site or otherwise requested by the Company (“Registration Data”).
  • maintain the security of your password, identification, and access to your account.
  • maintain and promptly update the Registration Data, and any other information you provide to the Company, to keep it accurate, current, and complete.
  • promptly notify the Company regarding any material changes to information or circumstances that could affect your eligibility to continue to use the Site or Service or the terms on which you use the Site or Service; and
  • be fully responsible for all use of your account and for any actions that take place using your account. Registration Data; Account Security
    In consideration of your use of the Site and the Service on behalf of a business or other entity member, you, individually and on behalf of such business or entity, agree to
  • provide accurate, current and complete information about the business or entity, yourself and any other principals and/or authorized representatives of the business or entity member as may be prompted by any registration forms on the Site or otherwise requested by the Company (“Registration Data”), including the business or entity&s full legal name;
  • provide such materials as the Company may request to establish and/or verify your or any other person&s identity or authority to enter into binding agreements on behalf of the business or entity, or to establish and/or verify the business or entity&s legal existence, good standing in any jurisdiction and eligibility to use the Site or Service, or to establish and/or verify your eligibility to act as guarantor with regard to any loan requested by the business or entity;
  • maintain the security of any password and identification issued for use by or on behalf of the business or entity;
  • maintain and promptly update the Registration Data, and any other information provided to the Company by you or anyone else acting on behalf of the business or entity, to keep it accurate, current and complete;
  • promptly notify the Company regarding any material changes to information or circumstances impacting the business or entity&s legal existence, good standing in any jurisdiction in which the business or entity is authorized to conduct business, or eligibility for continued use of the Site or any Service; and
  • be fully responsible for all use of any accounts opened on behalf of the business or entity and for any actions that take place using such account.

Scope of License to Use

For Users that are businesses or other entities, or persons acting on behalf of businesses or other entities, the limited license to access and use the Site granted above shall be deemed granted to the business or entity member and to those authorized representatives of the business or entity for whom Registration Data has been provided to the Company while acting on behalf of the business or entity member in their official capacities. Any access to or use of the Site by persons who are not authorized representatives of the business or entity, including but not limited to any representative for whom Registration Data has not been provided, voids this license and shall constitute a violation of these Terms of Use. Furthermore, this license is revocable by us at any time with regard to the business or entity member and/or any person acting on such business or entity&s behalf without notice and with or without cause.

Withdrawn Consent to Electronic Disclosures: Small Business Borrowers and Guarantors

If you withdraw your consent to receive Disclosures electronically as discussed above, and have a pending loan request on our Site, we will terminate it and remove it from our system. If you withdraw your consent to receive Disclosures electronically and have already received a loan, all previously agreed to terms and conditions will remain in effect, and we will send Disclosures to your primary business address as provided during registration or updated by you. You agree to keep us informed of any changes to your primary business address so that you can continue to receive all Disclosures in a timely fashion. If your email address or primary business address change, you must notify us of the change by sending an email to . You also agree to update your primary business address and telephone number on the Site if they change. If you are acting as a potential guarantor for a Small Business loan, you also agree to notify us of any change to your home address via email or telephone using the contact information provided above.

ALL USERS: INTELLECTUAL PROPERTY MATTERS

Trademarks

GoGlitter and other Company graphics, logos, designs, page headers, button icons, scripts and service names are registered trademarks, trademarks or trade dress of the Company in India and/or other countries. The Company&s trademarks and trade dress may not be used, including as part of trademarks and/or as part of domain names, in connection with any product or service in any manner that is likely to cause confusion and may not be copied, imitated, or used, in whole or in part, without the prior written permission of the Company.

Copyright Complaints

If you believe that any material on the Site infringes upon any copyright which you own or control, you may send a written notification of such infringement to our Designated Agent as set forth below: E-Mail Address:

Submissions

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information about the Site or the Service (“Submissions”), provided by you to the Company are non-confidential and shall become the sole property of the Company. The Company shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to you.

ALL USERS: MISCELLANEOUS TERMS

Links to Other Web Sites and Content

The Site contains (or you may be sent through the Site or the Services) links to other web sites (“Third Party Sites”), as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, software and other content belonging to or originating from third parties (the “Third Party Content”). Such Third Party Sites and Third Party Content are not investigated, monitored or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third Party Sites accessed through the Site or any Third Party Content posted on the Site, including without limitation the content, accuracy, offensiveness, opinions, reliability or policies of or contained in the Third Party Sites or the Third Party Content. Inclusion of or linking to any Third Party Site or any Third Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Site and access the Third Party Sites, you do so at your own risk and you should be aware that our terms and policies no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any site to which you navigate from the Site.

User Disputes

You are solely responsible for your interactions with other Users. We reserve the right, but have no obligation, to monitor disputes between you and other Users.

Privacy

Please review the Site&s Privacy Policy. By using the Site or the Service, you are consenting to have your personal data transferred to and processed in India. We may listen to and/or record phone calls between you and our representatives without notice to you as permitted by applicable law. For example, we listen to and record calls for quality monitoring purposes.

Disclaimers

The Company does not guarantee the accuracy of any User Content or Third Party Content. Although we provide rules for User conduct and postings, we do not control and are not responsible for what Users post on the Site and are not responsible for any offensive, inappropriate, obscene, unlawful or otherwise objectionable content you may encounter on the Site or in connection with any User Content or Third Party Content. The Company is not responsible for the conduct, whether online or offline, of any User of the Site or Service. The Company cannot guarantee and does not promise any specific results from use of the Site and/or the Service to obtain a loan.

General Disclaimer

PROFESSIONAL DISCLAIMER

The Site cannot and does not intend to impart any professional or promotional advice. The information is provided for general informational and cautionary purposes only and is not substitute for professional advice.

Accordingly, before taking any actions based upon such information, we encourage you to consult with the appropriate professionals.

THE USE OR RELIANCE OF ANY INFORMATION CONTAINED ON THIS SITE/APP IS SOLELY AT YOUR OWN RISK.

The Site and the Service may be temporarily unavailable from time to time for maintenance or other reasons. The Company assumes no responsibility –

The Company reserves the right to change any and all content contained in the Site and any Services offered through the Site at any time without notice. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof, or any affiliation therewith, by the Company.

  • for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, User communications.
  • for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of email or players on account of technical problems or traffic congestion on the Internet or on the Site or combination thereof, including injury or damage to Users or to any other person computer related to or resulting from participating or downloading materials in connection with the Web and/or in connection with the Service.
  • for any loss or damage, including any loss or damage to any User Content, financial damages or lost profits, loss of business, or personal injury or death, resulting from anyone use of the Site or the Service, any User Content or Third Party Content posted on or through the Site or the Service or transmitted to Users, or any interactions between Users of the Site, whether online or offline.

Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof, or any affiliation therewith, by the Company.

The website engages in the commercial exchange of data by selling collected information to third parties.

The website securely maintains and processes all data on servers operated by Amazon Web Services (AWS).

User Consent Collection:

1. Registration Process:

a. User consent is obtained during the registration process where users are required to acknowledge and agree to the terms of service and privacy policy before creating an account.

2. Cookies and Tracking Technologies:

a. Consent is sought for the use of cookies and tracking technologies through a prominent cookie banner, allowing users to manage preferences.

3. Newsletter Subscriptions:

a. Users are explicitly asked for consent when subscribing to newsletters, ensuring compliance with applicable data protection regulations.

4. Forms and Surveys:

a. Consent is obtained through clear and concise language on forms and surveys, specifying the purposes for data collection and processing.

5. In-App Permissions:

a. For mobile applications, user consent is collected through in-app permissions, outlining the data access required for optimal functionality.

Opt-Out Mechanism:

1. Unsubscribe Option in Emails:

a. All marketing emails contain an easily accessible unsubscribe option, allowing users to opt-out of communications.

2. Account Settings:

a. Users have the ability to manage their communication preferences through account settings, providing a user-friendly opt-out mechanism.

3. Cookie Management:

a. Users can control and manage cookie preferences through browser settings, offering an opt-out mechanism for tracking technologies.

4. Customer Support:

a. A dedicated customer support channel is available for users to communicate their opt-out preferences or address any concerns regarding data processing.

Data Security Measures:

1. Encryption:

a. All data transmitted between users and the website is encrypted using secure socket layer (SSL) technology to safeguard against unauthorized access.

2. AWS Security Measures:

a. Data stored on AWS servers benefits from robust security measures, including encryption, access controls, and regular security audits, ensuring compliance with industry standards.

3. Firewall Protection:

a. A comprehensive firewall system is implemented to monitor and control incoming and outgoing network traffic, enhancing protection against unauthorized access.

4. Regular Security Audits:

a. Periodic security audits and vulnerability assessments are conducted to identify and rectify potential security threats, maintaining the integrity and confidentiality of user data.

5. Access Controls:

a. Access to user data is strictly controlled through role-based access mechanisms, limiting data access to authorized personnel only.

6. Incident Response Plan:

a. An incident response plan is in place to address and mitigate any security incidents promptly, ensuring a swift and effective response to potential breaches.

7. Data Backups:

a. Regular data backups are performed to prevent data loss and facilitate swift recovery in the event of unforeseen incidents, ensuring data integrity and availability.

Conclusion:

a. This comprehensive framework for user consent, opt-out mechanisms, and data security measures underscores our commitment to safeguarding user privacy and ensuring transparent and responsible data handling practices.

Limitation on Liability

Except in jurisdictions where such provisions are restricted and except as provided above in the paragraph titled, “investor members: securities matters”, in no event will the company or its directors, employees or agents be liable to you or any third party for any indirect, consequential, exemplary, incidental, special or punitive damages, including for any lost profits or lost data arising from your use of the site or the service or any of the site content or other materials on or accessed through the site, even if the company is aware or has been advised of the possibility of such damages.

Notwithstanding anything to the contrary contained herein except as provided above in the paragraph titled, “investor members: securities matters”, to the extent permitted by applicable law the company&s liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to the company for the service during the term of membership. In no case, except as provided above in the paragraph titled, “investor members: securities matters”, will the company&s liability to you exceed inr 5,000/-. You acknowledge that if no fees paid to the company for the service, you shall be limited to injunctive relief only, unless otherwise permitted by law, and shall not be entitled to damages of any kind from the company, regardless of the cause of action.

In addition to the specific securities laws provisions described above in the paragraph titled, “investor members: securities matters”, certain state laws do not allow the exclusion or limitation of certain damages or limitations on implied warranties. If these laws apply to you, some or all of the above disclaimers, exclusions or limitations may not apply to you, and you may have additional rights.

Chief Information Officer (CIO) as Grievance Officer

1. Appointment:

a. The Chief Information Officer (CIO) of Go Glitter Avenues Pvt Ltd, Rohit Lokhande, is officially designated as the Grievance Officer for the purposes of addressing concerns related to data privacy, information security, and other relevant matters.

2. Contact Information:

a. Users and stakeholders may contact the Grievance Officer at the following details:

– Full Name: Rohit Lokhande
– Position: Chief Information Officer (CIO)
– Email: r.lokhande@easygoldloan.com
– Contact Number: +91 7558511128

3. Scope of Grievances:

a. Grievances may include, but are not limited to, concerns regarding data breaches, unauthorized access, data misuse, and other issues pertaining to information security and privacy within the organization.

4. Grievance Handling Process:

a. The Grievance Officer is responsible for receiving, investigating, and addressing grievances in a timely and impartial manner.

b. Confidentiality will be maintained throughout the grievance resolution process, and the complainant will be informed of the progress and outcomes.

5. Communication Protocol:

a. The Grievance Officer will respond to grievances promptly, acknowledging receipt and providing updates on the resolution process.

b. Users can expect fair and transparent communication regarding the status and resolution of their grievances.

6. Alternative Contact:

a. In the event that users encounter difficulties reaching the Grievance Officer, an alternative contact point within the organization for grievance resolution is [Alternative Contact Person&s Name and Contact Information].

7. Compliance with Applicable Laws:

a. This appointment aligns with applicable data protection laws and regulations to ensure a robust mechanism for addressing grievances related to information security and data privacy.

8. Updates to Grievance Officer Information:

a. Any changes to the contact information or appointment status of the Grievance Officer will be promptly updated on the website, ensuring continued accessibility to users.

Effective Date: [App Release Date]

Governing Law; Venue and Jurisdiction

By visiting or using the Site and/or the Service, you agree that the laws of India without regard to any principles of conflict of laws that would require or permit the application of the laws of any other jurisdiction, will govern these Terms of Use. If you obtain a loan, the terms of the loan will be governed by and the laws of the respective state or area as designated to the extent not pre-empted, without regard to any principle of conflicts of laws that would require or permit the application of the laws of any other jurisdiction.

Indemnity

You agree to indemnify and hold the Company, its subsidiaries and affiliates, and each of their directors, officers, agents, contractors, partners and employees, harmless from and against any loss, liability, claim, demand, damages, costs and expenses, including reasonable attorney&s fees, arising out of or in connection with your User Content, any Third Party Content you post or share on or through the Site, your use of the Service or the Site, your conduct in connection with the Service or the Site or with other Users of the Service or the Site, or any violation of these Terms of Use or of any law or the rights of any third party. The previous sentence shall not apply to any extent to Users while acting as an investor member or while registering as an investor member in connection with their:

  • posting of User Content or
  • use of the Site or Service.

Online Refunds

Payment received online are non-refundable for any reason whatsoever. If customer paid twice for one transaction, the one amount will be adjusted in next subsequent billing amount.

Other

The failure of the Company to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision in that or any other instance. If any provision of these Terms of Use is held invalid, the remainder of these Terms of Use shall continue in full force and effect. If any provision of these Terms of Use shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms of Use and shall not affect the validity and enforceability of any remaining provisions.

G. Governing Law & Dispute Resolution

1. This Agreement shall be governed by and construed in accordance with the laws of India, State of Maharashtra, City of Mumbai.

2. Any dispute arising or in connection with this agreement, including any dispute relating to the validity or termination of this agreement shall be determined by arbitration to be administered by the Centre for Online Resolution of Disputes (CORD) (www.resolveoncord.com) in accordance with the Rules of Arbitration of CORD, prevailing as on date of initiating arbitration. The arbitration tribunal shall consist of a sole arbitrator who shall be appointed by CORD in accordance with its Rules. The decision of the arbitration shall be final. The seat of arbitration shall be Mumbai. The language of arbitration proceedings shall be English.

H. Modification of Terms and Conditions

RFPL reserves the right, at its sole discretion, to modify or replace any of these Terms and Conditions or change, suspend, or discontinue the Referral Scheme including without limitation, the availability of any feature or offer thereof) at any time. RFPL shall post the revised Terms and Conditions on the App along with the date when these Terms and Conditions were last revised without providing any prior notice to the Users. It is the User’s responsibility to check these Terms and Conditions and the Terms of Use periodically for any changes.

Force majeure

In the event of a Force Majeure Event, neither party shall be held responsible for the failure or delay in fulfilling its obligations under this Agreement, including the Referral Scheme, if said failure or delay is a result of circumstances beyond reasonable control, such as acts of God, war, terrorism, government actions, natural disasters, pandemic, epidemic, labour disputes, power failure, or any other event preventing obligations. The affected party must promptly notify the other party in writing, detailing the event&s nature, expected duration, and its impact on obligations. During this period, obligations are suspended, and the affected party will make reasonable efforts to mitigate the impact. Should the Force Majeure Event persist either party reserves the right to terminate this Agreement without further liability, except for accrued rights and obligations.

J. Interest rate related changes.

The interest rate mentioned is a floating interest rate and subject to change basis repo rate changes made by the Reserve Bank of India

K. Questions

Please visit our FAQ page for more information.

L. Sale of gold to the Go Glitter partners is subject to Partner’s terms and conditions applicable at the time of the transaction, customers are requested to upfront ask, read, and study all such terms and conditions before the transaction is completed.

M. Go Glitter team role is limited to connecting the buyer and seller of the gold, Go Glitter team has no role in the actual transaction and the liability occurring in any form.